Terms of Service

1. Agreement

By ordering a subscription, requesting a free trial or otherwise using lunex4k.tv, you agree to these terms. If you do not agree with them, please do not use the service.

2. What the service is

Lunex4kTV provides access to streaming services over the internet. We are a service provider: we do not host, own, produce or broadcast any of the content delivered through the service, and we make no claim of ownership over it. Channel line-ups, on-demand catalogues and the 22,000+ figure we publish reflect what is catalogued at the time of writing and can change as broadcasters and suppliers change.

3. Eligibility

You must be at least 18 years old, or the age of majority where you live, to order. Adult content is disabled by default and is only enabled if you explicitly ask for it on the order form.

4. Orders, payment and activation

• Prices are published in full on the pricing page and are quoted in US dollars.
• No payment is taken on this website and no card details are stored here. After you place an order we reply with the payment options available to you.
• Lines are built manually and are normally active within under 10 minutes of payment being confirmed. Your credentials and a setup guide are sent to the email address on your order.
• Subscriptions do not renew automatically. Nothing is charged unless you place a new order.

5. Devices and simultaneous streams

Your plan sets how many devices may stream at the same time, from one up to 5. You may install your line on more devices than that, but exceeding your simultaneous-stream limit will interrupt playback. Reselling your line, or sharing it publicly or outside your household, is not permitted and may result in suspension without refund.

6. Free trials

Trials are provided so you can evaluate the service on your own device and connection. They are limited in duration, offered at our discretion, and generally one per household. A trial requires no payment details and never converts into a paid subscription on its own.

7. Refunds

Because a line is built and delivered immediately, a subscription that has been activated and used is not generally refundable. If the service does not work for you, contact support first: most problems are configuration issues we can fix quickly. Where a fault is on our side and cannot be resolved, we will discuss a fair remedy with you. This is why we encourage a free trial before you buy.

8. Service availability

We aim for 99.9% availability and maintain redundant delivery paths, but no internet service can promise uninterrupted transmission. Streaming quality also depends on your own connection, router, device and local network, which are outside our control. Brief maintenance windows may occur.

9. Acceptable use

You agree not to:

• resell, sublicense or redistribute your subscription or credentials;
• record, rebroadcast or publicly perform content received through the service;
• attempt to interfere with, reverse engineer or overload the service or its infrastructure;
• use the service for any unlawful purpose or in breach of local broadcasting law.

10. Suspension

We may suspend or terminate a line that breaches these terms, in particular sections 5 and 9, or where we have reasonable grounds to suspect fraudulent payment. Where the breach is inadvertent we will normally contact you first.

11. Support

Support is available 24/7 live support, every day of the year through live chat, WhatsApp and email. We answer questions about setup, devices, billing and line configuration.

12. Liability

To the fullest extent permitted by law, our total liability in connection with the service is limited to the amount you paid for the current subscription term. We are not liable for indirect or consequential losses, including missed programming.

13. Changes to these terms

We may update these terms; the revision date at the top of this page will change when we do. Continuing to use the service after an update means you accept the revised terms.

14. Contact

Questions about these terms go to contact.provideriptv@gmail.com. See also our Privacy Policy and DMCA Policy.